Terms of service
OVERVIEW
Welcome to Anne.Co (Pvt) Ltd.
The terms “we,” “us,” and “our” refer to Anne.Co, the operator of this online store and website. Throughout the site, we offer curated products, content, features, and services designed to provide you with a seamless and elevated shopping experience. Our platform is powered by Shopify, enabling us to bring our services to you securely and efficiently.
The following Terms of Service (the “Terms”), together with any policies referenced or linked herein, outline your rights and responsibilities when accessing or using our website and services.
We encourage you to read these Terms carefully, as they include important information about your legal rights, limitations of liability, and disclaimers of warranties.
By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, as well as our Privacy Policy.
If you do not agree with any part of these Terms or the Privacy Policy, we kindly ask that you refrain from using our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Anne.Co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Anne.Co confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Anne.Co may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content and materials featured on our website and services—including, but not limited to, trademarks, logos, brand names, product designs, text, graphics, images, videos, audio, and the overall look and feel—are the exclusive property of Anne.Co (Pvt) Ltd, its affiliates, or its licensors, and are protected by Sri Lankan intellectual property laws and applicable international treaties.
You are granted a limited, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes only. You may not copy, reproduce, modify, publish, distribute, transmit, display, perform, create derivative works from, or otherwise exploit any content from our Services without our prior written consent.
Nothing in these Terms shall be construed as granting you any right, title, or interest in or to any intellectual property owned by Anne.Co, Shopify, or any third party. All rights not expressly granted in these Terms are reserved.
The Anne.Co name, logo, product designs, service names, and any associated brand elements are trademarks or registered trademarks of Anne.Co (Pvt) Ltd. You may not use these without prior written permission.
Shopify’s trademarks and service marks remain the property of Shopify Inc., and all other names, logos, and brand marks appearing on our website belong to their respective owners.
Unauthorised use of any intellectual property on this site may violate applicable laws and could result in legal action.
SECTION 7 – OPTIONAL THIRD‑PARTY TOOLS
From time to time, we may provide you with access to third‑party tools as part of our Services. These tools are provided on an “as is” and “as available” basis, without warranties, representations, or endorsements of any kind. We do not monitor or have control over these tools and are not responsible for your use of them.
Your use of any optional tools is entirely at your own risk and discretion. Please ensure you are familiar with and approve of the terms provided by the third-party provider(s) before using them.
Future features or services we may introduce will also be subject to these Terms of Service.
SECTION 8 – THIRD‑PARTY LINKS
Our website may contain links to third‑party websites or services. These are provided for your convenience, but we do not endorse or guarantee their content, accuracy, or offerings.
Your interaction with third-party sites is at your own risk. We are not responsible for any loss, damage, or disputes arising from your use of any third-party content, products, or services. Always review the applicable third-party terms and policies before proceeding.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify, which enables us to offer our online services. However, any transactions or interactions you have are solely between you and Anne.Co (Pvt) Ltd.
Shopify is not a party to any sale, and by using our Services, you agree that Shopify is not responsible for any aspect of your purchases. You release Shopify from any claims or liabilities related to your transactions with Anne.Co.
SECTION 10 – PRIVACY POLICY
All personal data you share with us is subject to our Privacy Policy and may also be processed under Shopify’s Privacy Policy. By using our Services, you acknowledge and agree to the collection, use, and sharing of your information in accordance with these policies.
Personal information may be transferred to or stored in other countries as required to operate and enhance the Services.
SECTION 11 – FEEDBACK
If you submit any reviews, ideas, suggestions, proposals, or other content to us (“Feedback”), you grant Anne.Co a perpetual, worldwide, royalty‑free, sublicensable license to use, reproduce, and share that content for any purpose.
You confirm that you have the right to submit such content, and that your Feedback does not infringe the rights of any third party. We may, but are not obligated to, monitor or remove content we consider inappropriate, offensive, or in violation of these Terms.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may include typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability. We reserve the right to correct any such errors or update information at any time without prior notice, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree to use our Services only for lawful purposes. You must not:
Violate any applicable laws or regulations;
Infringe on intellectual property or privacy rights;
Submit false, misleading, or harmful content;
Transmit viruses or malicious code;
Use bots, scrapers, or other automated tools;
Attempt to interfere with the security or proper working of the Services.
Violation of these rules may result in the suspension or termination of your access.
SECTION 14 – TERMINATION
We reserve the right to terminate your access to our Services at any time, without notice. You will remain responsible for any outstanding obligations incurred prior to termination.
Provisions that should reasonably survive termination—such as Intellectual Property, Feedback, Indemnification, and Limitation of Liability—will continue to apply.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products offered are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee that the Services will be uninterrupted, timely, or error-free, nor do we make any warranties regarding the quality or suitability of our products for any specific purpose.
Some jurisdictions may not allow the exclusion of certain warranties, so the above may not apply to you in full.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Anne.Co (Pvt) Ltd, its directors, employees, affiliates, or service providers shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, data, or goodwill arising out of your use of the Services or any products purchased through them.
In any event, our liability is limited to the amount paid by you to us in the twelve (12) months prior to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Anne.Co, its affiliates, partners, directors, employees, and Shopify from any claim, demand, or expense—including legal fees—arising out of your use of the Services, your breach of these Terms, or your violation of any applicable law or third-party rights.
We may assume control over the defense and settlement of such matters at your cost, and you agree to cooperate with us fully.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, that portion will be severed and the remaining Terms will remain in full force and effect.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right. These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Anne.Co and supersede any prior agreements or understandings.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms and any related transactions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Anne.Co (Pvt) Ltd is registered. Any disputes will be subject to the exclusive jurisdiction of the courts in that location.
SECTION 22 – HEADINGS
Headings used in these Terms are included for convenience only and do not affect their interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update or modify these Terms at our sole discretion by posting updates on our website. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@theanne.co.
Our contact information is posted below:
Anne.Co Pvt Ltd
info@theanne.co
Panadura Sri Lanka
+94 76 939 2448
Business Registration No: PV 00335296